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Privacy Policy

At UEP HOUSE SL, we are committed to protecting the privacy of users and to processing their personal data in accordance with the applicable data protection regulations.

Data Controller

Controller: UEP HOUSE SL

Tax ID / CIF: B16620809

Registered address: Carrer Poeta Costa i Llober 39. Bxos., 07630 Campos, Illes Balears, Spain

Email address: ariveras@itacahouse.com

Phone: 636 895 462

Data We Process

We may process the personal data that the user provides through contact forms, information request forms, email or any other means enabled on this website.

In general, the data processed may include:

– Name and surname

– Email address

– Phone number

– Company

– Any other information that the user voluntarily includes in their message

Purpose of Processing

The personal data provided will be processed for the following purposes:

– To respond to queries, requests or enquiries made by the user

– To manage requests for information

– To maintain communications related to the services offered

– To comply with applicable legal obligations

Legal Basis

The legal basis for the processing of data will be, depending on each case:

– The consent of the data subject when submitting a form or contacting us voluntarily

– The application of pre-contractual measures at the request of the data subject

– Compliance with legal obligations

– The legitimate interest of the controller, where legally applicable

Data Retention

Personal data will be kept for the time necessary to fulfil the purpose for which it was collected and, subsequently, for the legally required periods in order to address any possible liabilities.

Recipients

As a general rule, data will not be disclosed to third parties unless required by law.

However, for the proper provision of the service, certain providers acting as data processors may have access to the data, such as hosting services, email services, technical maintenance, analytics or forms, always under the corresponding agreement and with the guarantees required by the applicable regulations.

International Transfers

If tools or providers located outside the European Economic Area are used, or if they involve international data transfers, such transfers will be carried out with the appropriate safeguards provided for in data protection regulations.

Rights of Data Subjects

The user may exercise the following rights:

– Access

– Rectification

– Erasure

– Objection

– Restriction of processing

– Data portability

– Withdrawal of consent at any time, where the processing is based on consent

To exercise these rights, the user may send a request to ariveras@itacahouse.com, indicating “Data Protection” in the subject line, together with a copy of an identity document where necessary.

Likewise, if the user considers that their rights have not been properly addressed, they may file a complaint with the Spanish Data Protection Agency.

Accuracy of Data

The user guarantees that the data provided is true, accurate and up to date, and undertakes to notify any changes to it.

Security

UEP HOUSE SL applies reasonable technical and organisational measures to protect personal data and prevent its loss, alteration, processing or unauthorised access.

Minors

This website is not aimed at minors. If data from minors is collected, the corresponding authorisation will be requested where legally required.

Changes to This Policy

UEP HOUSE SL reserves the right to modify this privacy policy in order to adapt it to legislative or case-law developments, as well as to industry practices. In such cases, any changes introduced will be announced on this page with reasonable notice before they are implemented.